Nutrition Course Enrolment Terms and Conditions
1. Enrolment confirmation
Individuals wishing to enrol in to a Beck Health & Nutrition course should follow the online enrolment facility or complete the enclosed enrolment form and forward this with your payment details. Online, mail, or email enrolments will be confirmed by email, mail or SMS. All enrolments must be accompanied with payment. All required course materials will be mailed to the address nominated on the enrolment form or online enrolment facility.
2. Course fees
Course fees are outlined in the course guide and on the beck health.com.au website. Course fees are inclusive of course materials, resources, learning booklets and answer booklets, examinations and relevant taxes. The course fees quoted on website and brochure includes a $75.00 enrolment fee. This $75.00 is non-refundable. Failure to submit course fees with your enrolment may result in the delay or eventual cancellation of your place in the course. Beck Health & Nutrition reserve the right to alter course fees at any time. In common with other educational institutions, fees are non-refundable and non-transferable unless Beck Health & Nutrition cancels the course (see section 5).
3. Satisfaction Guarantee / Returns
If for any reason you are unhappy with your course you may simply return your course pack within 14 days from date of enrolment for a refund. Provided all course materials are returned in their original condition, you will receive a refund less a $75 postage and handling fee. All refunds will be processed within a 21-day period. All refunds will be credited via the same payment method as received by Beck Health & Nutrition. Refunds will be subject to original payment processing and merchant fees (these will be deducted from your refund value).
4. Returns Policy/Withdrawals
Changing circumstances sometimes result in a student asking to withdraw from a course. Students wishing to withdraw from their studies must advise Beck Health & Nutrition in writing within 14 days of receiving course materials. Provided all course materials are returned in their original condition, you will receive a refund for course fees paid less the $75 enrolment fee. Please choose your course carefully as after the above time period, we regret that no further application for credit or transfer of course fees can be accepted. All refunds/transfers are at the discretion of Beck Health & Nutrition. All refunds will be processed within a 21-day period.
5. Course cancellations and amendments
Beck Health & Nutrition reserves the right to cancel a course, or refuse any enrolment as permitted by law. Beck Health & Nutrition reserves the right to adjust fees, vary course requirements, content or curriculum at any time. If the course that you are enrolled into is cancelled within the first six calendar months of your studies (i.e. within your originally stipulated study period) you will have the option to either select another Beck Health & Nutrition course (to the same value of the cancelled course) or receive a refund of course fee (less the enrolment fee of $75.00 which is non-refundable). All refunds will be processed within a 21-day period.
6. Extensions, deferments and course duration limits
There is no deferment policy for distance learning modules owing to the structure and short-term nature of our courses. Students are required to complete their selected course within six calendar months from their enrolment date. Students requiring more time than six months may apply via email for an extension of their due date, but will not be entitled to any refund or student support rights if their course is cancelled at any time after six months from their date of enrolment. Acceptance of applications for extensions of time for study are at the discretion of Beck Health & Nutrition. Beck Health & Nutrition is under no legal obligation to grant extensions. It is Beck Health & Nutrition’s policy to encourage as many learners as possible to successfully complete their nutrition course. Provided the course enrolled to has not been cancelled, students are encouraged to complete their course, regardless of the amount of time lapsed.
7. Re-sit exams
Re-sit exams are offered to students who for whatever reasons are not deemed competent (did not pass) in their first assessment attempt. An administration and postage fee of $80 (inclusive of GST) is payable prior to the re-sit being conducted. Beck Health & Nutrition will advise students requiring re-sits of further details and instructions at the time.
8. Certification and academic transcripts
Certificates and academic transcripts will be forwarded to all students via email upon successful completion of their selected course.
9. Discounts
Students are entitled to discount from course fees in accordance with those outlined in this Course Guide and on the Beck Health & Nutrition website.
10. Student conduct
Students should conduct themselves in a professional manner, respecting the information provided, and the ethics and principles of the course. Students should also not pass on any passwords to others or allow others to use any student codes, course materials or access details. Students sharing passwords or passing on intellectual property from a Beck Health & Nutrition course may be cancelled from their enrolment and liable for damages resulting from any breach.
11. Refusals
Refusal of enrolment is at the discretion of Beck Health & Nutrition should the prospective student not meet the requirements set out. There is no upper age limit, but students must at least be attending high school as a minimum age. Students under 18 years of age will require a legal guardian to authorise and accept the enrolment conditions.
12. Dismissals
Beck Health & Nutrition may choose to suspend or dismiss students from their selected courses according to the gravity of the following circumstances: 1) Improper conduct, 2) Using the materials in an unlawful manner (see section 10 & 16). Inadequate progression (failure to complete the course of study within 6 months of enrolment).
13. Third-party accreditation and / or insurance arrangements
Beck Health & Nutrition is accredited and / or approved by various organisations for professional development, accreditation and industry purposes. Beck Health & Nutrition undertakes such accreditation arrangements in order to provide best possible learning and professional opportunities for our learners. However, Beck Health & Nutrition is not liable for any changes, actions or failures to accreditation stipulations, or breaches of any third party organisations including insurance, accrediting and professional recognition providers.
Beck Health & Nutrition courses are short-course in nature and are designed for professional development and personal use only. Beck Health & Nutrition courses are not a part of the Australian Nationally Recognised Training System and are not qualifications within the Australian Qualifications Framework. Beck Health & Nutrition recommends that people planning to work in nutriton as a professional career should undertake a degree recognised by the Nutrition Society of Australia or the Dietitians Association of Australia majoring in nutrition and / or dietetics at an Australian university.
14. International Students
Students residing outside of Australia or New Zealand will be required to pay AU$50.00 postage and handling fee per course ($75 international postage fee for the Advanced Certificate of Nutrition and Health). This fee will be automatically charged at the time of enrolment.
15. International Currency Processing
Overseas students paying by credit card will have their card debited in Australian dollars and converted to your local currency by your card provider.
16. Course materials, copyright and Intellectual Property
The course materials which Beck Health & Nutrition provides to you shall become your property. However, the content of the Course Materials, including copyright and all other such intellectual property rights contained therein, remain the property of Beck Health & Nutrition. You may not reproduce any part of the Course Materials without the prior written consent of Beck Health & Nutrition.
17. Academic Appeals or Complaints
Appeals against grades must be made in writing to Beck Health & Nutrition within 14 days of grades being posted. Grievances regarding academic matters are to be made using the procedure set out in the student handbook that is included with your course pack.
18. Jurisdiction
Beck Group Pty Ltd T/As Beck Health & Nutrition is an Australian company based in NSW. The legal jurisdiction of all contract terms and conditions of all Beck Health & Nutrition courses is NSW, Australia.
19. Privacy and data
Your personal information and data will be used and protected in accordance with Beck Health & Nutrition Privacy Policy. To view the policy please see: https://www.beckhealth.com.au/privacy/
20. Timeframes for complaints and follow up on course assessments
Upon submitting your assessment(s) it is the responsibility of you as a student to contact Beck Health & Nutrition for your results within 30 days of submitting your work if you have not received your results. Beck Health & Nutrition will not be held liable for any losses or resulting circumstances that arise from submitted assessments that were not followed up within 30 days of submission.